Privacy Policy


CLÍNICA QUIRÚRGICA BERLÍN, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, is a company legally constituted and existing under the laws of Mexico, domiciled in Berlin number 14, Colonia Juárez, Alcaldía Cuauhtémoc, zip code 06600, in Mexico City, with the responsibility to collect and protect your personal data.

In terms of what is specified in articles 1, 2, 6, 8, 10, 11, 12, 16, 17 and other terms and applications of the Federal Law on Protection of Personal Data, BERLIN SURGICAL CLINIC, VARIABLE CAPITAL LIMITED COMPANY , informs you that the personal data collected by the legal or commercial relationship that you have with you, or with the person from whom they are collected, including the sensitive ones, that currently or in the future worker in our databases, are protected , keeping strict confidentiality, with the abstention of disclosing or revealing them, specifically, will be treated and / or used by: CLINICA QUIRÚRGICA BERLÍN, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE and / or our branches and / or our subsidiaries and / or subsidiaries and / or these last ones that, due to the nature of their work or functions, have the need to process and / or use their personal data, in order to comply with the obligations Riva of the existing legal relationship between you as the holder of the personal data and the responsible company.

Your personal data will be used for the following purposes:

• Provide required services and products;
• Inform about new products or services that are related to the contracted or acquired by the client;
• To comply with obligations to our customers;
• Report changes in our products or services;
• Evaluate the quality of service, and
• Conduct internal research on consumer habits.

For the purposes indicated in this privacy notice, we may collect your personal data in different ways: when you provide us with the data directly; when you visit our website or use our online services, and when we obtain information through other sources that are permitted by law.

You have the right to access, rectify and cancel your personal data, as well as to oppose the processing of them or revoke the consent for this purpose we have been granted, through the procedures we have implemented. To know these procedures, requirements and deadlines, you can contact our personal data department at [contact details, address, telephone, email].

CLÍNICA QUIRÚRGICA BERLÍN, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, may change the personal data in its databases to any of the controlled companies of the latter and / or its subsidiaries and / or subsidiaries and even to third parties, national or international , unless the selected owners expressly express their opposition, in terms of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties. If you do not express your opposition for your personal data to be transferred, you must understand what you have given your consent to do so.

The holders may have the ARCO rights conferred by the Law, by means of a written request, which must be presented at the address of CLÍNICA QUIRÚRGICA BERLÍN, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE.

All applications submitted to CLÍNICA QUIRÚRGICA BERLÍN, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, must contain the following:

• Name and automatic signature of the holder, as well as an address or other means to send the response to your request.

• Accompany the official documents that prove the identity of the holder.

• Include a clear and precise description of the personal data in respect of which they exercise the rights conferred by the Law.

• Include any element or document that facilitates the location of the personal data that is processed.

CLÍNICA QUIRÚRGICA BERLÍN, SOCIEDAD ANÓNIMA DE CAPITAL VARIABLE, reserves the right to change, modify, complement and / or alter this privacy notice, for monitoring legislative or jurisprudential firsts, internal policies, new requirements for the authorization or withdrawal of Our services or products and market practices. These modifications are available to the public through the following means: (i) visible advertisements on our devices or customer service centers; (ii) leaflets or brochures available in our devices or customer service centers; (iii) on our website.

Finally, for the best interpretation of this privacy notice, the meaning of the following expressions is stated:

(i) Databases: The ordered set of personal data referring to an identified or identifiable person.

(ii) Consent: Manifestation of the will of the owner of the data by means of which the processing of the same is carried out.

(iii) Personal data: Any information concerning an identified or identifiable natural person, such as name, home addresses, email and in general, all aspects related to personal information.

 (iv) Sensitive personal data: Those personal data that affect the most intimate sphere of its owner, or whose improper use may give rise to discrimination or entails a serious risk to it. In particular, those that can reveal aspects such as racial or ethnic origin, state of present and future health, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference are considered sensitive.

(v) Holder: The natural person to whom the personal data corresponds.

(vi) Treatment: The collection, use, or storage of personal data, by any means. The use covers any action of access, handling, use, transfer or disposition of personal data.

The last update to the privacy notice was made on September 13, 2019.